Track your order
Your tracking number is in your shipping confirmation email — but if you can’t find it, drop your order number below and we’ll email you the latest.
Fastest way
Check your shipping confirmation email
When your order ships, we send a confirmation email with a tracking number and a link to the carrier’s tracking page. That’s the real-time source of truth.
- 1
Find the email
Search your inbox for a message from us with “shipping confirmation” in the subject. Don't forget the spam folder.
- 2
Click the tracking link
The email includes a tracking number and a link to UPS, FedEx, or the freight carrier's live tracking page.
- 3
See live status
The carrier's tracking page shows the current status, transit history, and estimated delivery date.
For freight items (built-in grills, kitchen islands, anything that ships LTL), the carrier will also contact you directly to schedule a delivery window.
Can’t find your tracking email?
Send us your order number
We’ll look up your order and email the latest status. Use the email address on the order so we can match it up.
What to expect
Standard orders
Most orders are processed within 1–2 business days. Orders placed before 2:00 PM ET typically ship the same day. Standard shipping runs 5–7 business days via UPS or FedEx.
Freight orders
Built-in grills, kitchen islands, and other oversized items ship via freight carrier. Freight typically arrives within 7–14 business days. The carrier will contact you to schedule a delivery window.
Looking for something else? Visit Customer Service →